Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Mist Air Coil Coolers LLP ("we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mistercoil.com or interact with us through other channels.

By using our website or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.

Important: This Privacy Policy applies only to our online activities and is valid for visitors to our website. It does not apply to information collected offline or through channels other than this website.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Submit an enquiry form
Request a quotation
Subscribe to our newsletter
Contact us via email or phone
Register for our services

This information may include:

Name and job title
Company name
Contact information (email address, phone number)
Address (city, state, country)
Technical requirements and project details
Any other information you choose to provide

2.2 Automated Information

When you visit our website, we automatically collect certain information about your device and browsing activities, as detailed in our Log Files section below.

3. Log Files

Mist Air Coil Coolers LLP follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes:

Internet Protocol (IP) addresses
Browser type and version
Internet Service Provider (ISP)
Date and time stamps
Referring/exit pages
Possibly the number of clicks
Pages visited on our site

This information is not linked to any personally identifiable information. The purpose of collecting this information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

4. How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our website
To respond to your enquiries, quotations, and service requests
To process and fulfill your orders for products and services
To improve, personalize, and expand our website and services
To understand and analyze how you use our website
To develop new products, services, features, and functionality
To communicate with you, either directly or through our partners, for customer service, updates, and other website-related information
To send you marketing and promotional communications (with your consent where required)
To prevent fraudulent activities and enhance security
To comply with legal obligations and enforce our Terms of Service

5. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.1 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5.2 International Data Transfers

As a global manufacturer, we may transfer and process your personal information outside of your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

6. Third-Party Services

6.1 Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6.2 Service Providers

We may employ third-party companies and individuals to facilitate our website ("Service Providers"), provide the website on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.3 Advertising Partners

Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on our website. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Mist Air Coil Coolers LLP has no access to or control over these cookies that are used by third-party advertisers.

7. Cookies

Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website. We use cookies to:

Remember your preferences and settings
Understand how you use our website
Improve our website's performance and your browsing experience
Provide relevant content and advertisements

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, please consult your browser's documentation or help section.

8. Children's Privacy

Protecting the privacy of children is important to us. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request deletion of your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request restriction of processing of your personal information.
Right to Object to Processing: You have the right to object to our processing of your personal information.
Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you.

To exercise any of these rights, please contact us using the contact information provided in Section 11.

10. Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the bottom of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Effective Date: This Privacy Policy is effective as of and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

By Email: supports@mistyaircoilcoolers.com
By Phone: +91 63691 01120
By Mail: 165, Phase-1, Crown City, Kovilpalayam, Coimbatore, Tamil Nadu, India – 641107
Through our website: Contact Us page

We will respond to your request within a reasonable timeframe.

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